Politique de confidentialité

Privacy Policy — High Pink Store

Last updated: July 10, 2026

High Pink Store operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the "Services"). High Pink Store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or complete another transaction using our Services, or when you otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you or another individual.

Personal information does not include information collected anonymously or information that has been de-identified so that it can no longer identify or reasonably be linked to you.

Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card details, debit card details, payment information, financial account information, transaction details, payment confirmations, and other payment-related information.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including products you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your purchase history.

  • Communications with us, including information you provide when contacting customer support.

  • Device information, including information about your device, browser, network connection, IP address, and other identifiers.

  • Usage information, including information about how and when you interact with our Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, place an order, use our Services, contact us, or provide information voluntarily.

  • Automatically through our Services, including through cookies and similar technologies.

  • From our service providers who help us operate our business and process information on our behalf.

  • From business partners or other third-party sources.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving Our Services

We use your personal information to provide and improve our Services, including processing payments, fulfilling orders, managing accounts, remembering preferences, processing returns and exchanges, arranging shipping, enabling reviews, and providing personalized product recommendations.

Marketing and Advertising

We may use your personal information to send marketing communications, promotional emails, advertisements, and product recommendations based on your interests, purchases, browsing activity, or interactions with our Services.

Security and Fraud Prevention

We use personal information to protect our customers, verify accounts, process secure payments, detect fraudulent or unauthorized activity, and maintain the security of our Services.

If you create an account, you are responsible for keeping your account information secure. We recommend that you do not share your password or account credentials with anyone.

Communicating With You

We use your information to provide customer support, respond to inquiries, and maintain our relationship with you.

Legal Reasons

We may use your personal information to comply with applicable laws, respond to legal requests, protect our rights, investigate violations of our policies, and participate in legal proceedings when required.

How We Disclose Personal Information

We may share your personal information with third parties for legitimate business purposes, including:

  • Shopify and other service providers that help us operate our business, including payment processing, analytics, customer support, storage, fulfillment, and shipping.

  • Marketing and advertising partners that help us provide promotional services and personalized advertisements.

  • Third parties when you request or authorize us to share your information, such as shipping providers or social media integrations.

  • Our affiliates or business partners when necessary.

  • Authorities or legal organizations when required by law or to protect our rights and the rights of our customers.

Relationship With Shopify

Our Services are hosted by Shopify, which collects and processes personal information related to your use of our store in order to provide and improve its services.

Information submitted through our Services may be shared with Shopify and other third parties located in different countries to provide and improve our Services.

For more information about how Shopify handles your personal information and your privacy rights, please review Shopify’s Privacy Policy.

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children under the legal age in your jurisdiction.

If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

Security and Retention of Your Information

While we take reasonable measures to protect your personal information, no security system is completely secure.

The length of time we retain your information depends on factors such as legal requirements, account management, order fulfillment, dispute resolution, and business needs.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access the personal information we hold about you.

  • The right to request deletion of your personal information.

  • The right to correct inaccurate personal information.

  • The right to request a copy of your personal information.

  • The right to opt out of certain data sharing or targeted advertising practices.

  • The right to manage your communication preferences.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.

If you live in the UK or European Economic Area, you may also have rights related to restricting processing, objecting to processing, and withdrawing consent where applicable.

To exercise your rights or ask questions about your personal information, contact us at:

pinksupport@highpinkstore.com

Complaints

If you have concerns about how we process your personal information, please contact us at:

pinksupport@highpinkstore.com

You may also have the right to contact your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

When transferring information internationally, we take appropriate measures to ensure your information remains protected according to applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or business operations.

Any updates will be posted on this page with the revised "Last updated" date.

If you have any questions about this Privacy Policy, please contact us at:

pinksupport@highpinkstore.com

Contact

Contact Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +1 514-817-8839 or email us at pinksupport@highpinkstore.com or contact us at 210 Rue Chaumont, Repentigny QC J6A 1G4, Canada For the purpose of applicable data protection laws, we are the data controller of your personal information.